You’ve got questions and we’ve got answers. Rather than going through the trouble of reaching out to our customer service staff, we have a list of frequently asked questions that should help solve your problems!
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The myfresh fan is set to only spin when you are within a few feet of the dispenser. The fan’s spin duration changes over time and the hi/lo settings adjust the period between each spin by 15 or 30 seconds respectively.
The myfresh™ is designed to only cover a small area and is not intended for large open spaces.
After using the same fragrance of air freshener repeatedly, it may seem to stop working. In many cases, this can be caused by the material used in the fragrance manufacturing process. With many air freshening materials, the bulk of the fragrance oils are released within the first 3 days of unwrapping the product. If you’re looking for a long term solution, it’s best to find air fresheners that use a slow release binding agent like all of our products. We not only have a patented method of binding our fragrance oils, but we also have a patented fragrance load. No one can have more fragrance than us.
The other cause is a phenomena known as fragrance fatigue. In simplest terms, the receptors in the human nose that detect smells will stop sending signals to the brain for a particular smell. It’s the same reason why you can’t smell the new perfume or cologne you bought only seconds after putting it on. We recommend changing the fragrances you use in order to combat this phenomena. For instance, instead of buying only a box of products in the Cucumber Melon fragrance, get a Mango fragrance as well. Switch between the two fragrances each month and fragrance fatigue will be less apparent.
The product is functionally the same with or without a dispenser, but we do advise using one in public spaces.
Eco Air fits in TC®, TimeMist®, Ecolab®, Hospeco®, Kimberly-Clark®, Vectair®, and general fan-dispensers.
We’d recommend not placing the Eco Bowl Clip or any other EVA (our translucent plastic stuff) products on any areas that can get hot. EVA has a low melting point.
Yes. You can place the Eco Bowl Clip just about anywhere.
Yes but any time we roll out anything custom of that sort of scale, we require a sizable commitment.
We recommend purchasing the coastal fragrance of Tidal Wave. The coastal fragrance has a very perfume fragrance that mixes well with the usual smell of cologne and body spray found in gym locker rooms.
We recommend using Tidal Wave for facilities managed by you or your staff where a reduction in change outs is beneficial and where traffic is high. We believe gas stations, schools, homes, amusement parks, and airports will benefit from this screen the most.
No, there is technically no such thing as an allergen free fragrance. Fragrances that boast being hypo allergenic tend to only be non-allergenic when making skin contact but not when inhaled. If there is a particular allergen you have, it’s best to avoid the oils that you know you are allergic to.
We actually have a nice little chart for this
| Grease Trap or Interceptor | Drains (No Grease Trap Fitted) | ||
|---|---|---|---|
| Size grease Trap | Daily Dose Amount | Drainage Run | Daily Dose Amount |
| Up to 40 litres | 100ml a day | Up to 15 Metres | 150ml a day |
| 50-100 Litres | 150ml a day | 15 – 50 Metres | 170ml a day |
| 100-200 Litres | 200ml a day | 50 – 75 Metres | 200ml a day |
| 200-300 Litres | 250ml a day | Over 75 Metres | 300ml a day |
| 300-500 Litres | 300ml a day | ||
| Over 500 Litres | 350ml a day | ||
| Over 1,000 Litres | 400ml a day | ||
| Over 2,000 Litres | 500ml a day | ||
It typically falls between 7-9. Very similar to the pH of tap water.
All of our liquid products are green, but we do not have certifications for them.
Ours does not. Many products like Clorox tablets cause the rubber seals in toilet tanks to break down due to their pH levels. However, Big Blue’s pH is almost neutral.
Nope. In fact, you can mix supersorb into potting soil.
We certainly haven’t done any. At present, there are no bio actives in our formula that kill bloodborn pathogens.
There should be no risk of creating any toxic fumes when used with bleach. We have not tested the Super Sorb with high concentrations of bleach.
Each block should weigh 3.75 lbs. The competition weighs 5 lbs. but has over 2.5 lbs. of filler. Ours is 100% active ingredient so it lasts longer.
The user is responsible. However, the distributor would need to inform the user that the product cannot be used in their state. The reason that the user is responsible is due to state use regulations and not federal regulations. Individual states can not prevent online commerce.
Our most immediate replacement is the Fragrance Blocks. You can substitute your Para Urinal Screen with the fragrance block alternative. However, if you’re looking to upgrade your urinal screens, we’d recommend the Wave 3D, Wave, or Tidal Wave.
Our cotton blossom has the lowest allergen content of our fragrances. Our fragrance compounds don’t contain anything that would affect asthma.
No, the fragrance oil is orange colored which causes the product to always have a faint yellowish color.
